ch4444 Terms and Conditions

1. Definitions and Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between ch4444 ("Platform", "we", "us") and any user of this platform ("you", "member"). By browsing the ch4444 website (https://ch4444.cam), creating an account, or using any of our services, you fully agree to these Terms.

The following definitions apply throughout these Terms:

• "Platform" — The ch4444 website, mobile version, and all related services.
• "Member" — A person who holds a registered account on ch4444.
• "Real Money" — Actual funds deposited or withdrawn in Bangladeshi Taka (BDT / ৳).
• "Bonus Balance" — An additional amount granted under a promotional offer that becomes withdrawable once specific conditions are met.
• "Wagering" — The process of placing bets required to convert a bonus balance into withdrawable cash.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy. Those documents are considered part of these Terms.

2. Account Registration and Identity Verification

To become a member of ch4444 you must complete registration by providing accurate and complete information. Each person may open only one account. Opening multiple accounts is strictly prohibited.

2.1 Registration Requirements

You must provide the following information accurately at the time of registration:

• Your full name (as shown on your national identity card).
• An active mobile number or email address that belongs to you.
• Your date of birth (for age verification).

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Giving a third party access to your account, or selling, transferring, or renting your account, is strictly prohibited. You are personally responsible for all activity that takes place on your account.

If you notice any suspicious activity, please inform our support team immediately.

2.3 Identity Verification (KYC)

ch4444 may at any time request the necessary documents to verify your identity, age, or payment method. If you fail to provide the required documents, we reserve the right to suspend your account or delay withdrawals.

3. Age and Eligibility Requirements

The services of the ch4444 platform are available only to persons aged 21 or above. Any person under the age of 21 is strictly prohibited from opening an account or taking part in any gaming activity.

You confirm that:

• You are at least 21 years of age.
• You are not located in any country or jurisdiction where online gaming is illegal.
• You are using your own account and your own funds.
• You are not on any government regulatory body's list or self-exclusion register.

If we determine that a member does not meet the eligibility requirements above, we reserve the right to immediately close that account and either return or forfeit the balance.

4. Deposit and Withdrawal Policy

All financial transactions on ch4444 are carried out in Bangladeshi Taka (BDT / ৳). We support the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

4.1 Deposit Terms

• Minimum deposit amount: ৳200 (per method).
• You must use your own payment account when making a deposit.
• Deposits from third-party accounts are not accepted.
• Deposits should appear in your account instantly; if there is a delay please contact support.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will only be made to the same payment method used for the deposit.
• We reserve the right to hold withdrawals until identity verification (KYC) is complete.
• In cases of suspicious activity, we may suspend a withdrawal and carry out an investigation.

4.3 Anti-Money Laundering Policy

ch4444 is committed to preventing money laundering (AML) and terrorist financing. We monitor suspicious financial activity and reserve the right to report it to the relevant authorities when necessary.

5. Bonuses and Promotional Offers

ch4444 offers various types of bonuses and promotional offers. All bonus offers are governed by the general terms below as well as the specific terms of each individual promotion.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a bonus of ৳1,200, giving a total balance of ৳2,200. A deposit of ৳14,000 or more earns the maximum bonus of ৳8,000, giving a total balance of ৳22,000.

5.2 Wagering Requirements

• The wagering requirement for the welcome bonus is 25x (applied to the bonus amount).
• The deadline to complete wagering will be stated in the details of each offer.
• The bonus balance cannot be withdrawn before wagering requirements are met.
• If the conditions are not met, the bonus balance will be forfeited.

5.3 General Bonus Terms

• Each bonus offer may be used once only, unless otherwise stated.
• If evidence of bonus abuse or manipulation is found, we reserve the right to cancel the bonus and any associated winnings.
• VIP cashback or other promotions cannot be combined with the welcome bonus at the same time, unless specifically permitted.
• ch4444 reserves the right to modify, suspend, or cancel any bonus offer.

6. Gaming Rules and Fair Play Policy

All games on ch4444 are operated fairly and transparently. We use software from trusted game providers and maintain a safe and reliable platform.

6.1 Game Results

All game outcomes are determined by an impartial Random Number Generator (RNG). If an incorrect result is displayed due to a technical error, we reserve the right to correct it. In such cases, any winnings paid out on the basis of an incorrect result may be reclaimed.

6.2 Disconnection

ch4444 is not responsible for any loss of internet connection during a game. If a game session is interrupted, your bet is generally saved on the game server and settled correctly once the connection is restored.

6.3 Exploiting Game Vulnerabilities

Intentionally exploiting any game error or bug for personal gain is strictly prohibited. In such cases, any associated winnings will be voided and the account may be closed.

7. Prohibited Activities

The following activities are strictly prohibited on the ch4444 platform and may result in account closure and forfeiture of balance:

• Operating multiple accounts.
• Using a false identity or forged documents.
• Making transactions using a third party's funds or payment method.
• Using any manipulation method, bot, or automated software.
• Any attempt to influence the outcome of a game.
• Money laundering or any illegal financial activity.
• Harassing or attempting to defraud other members.
• Strategic betting (arbitrage) with the intent of exploiting bonus policies.
• Attempting to breach the platform's security systems.

If we identify suspicious activity, we reserve the right to suspend or close an account without prior notice.

8. Responsible Gaming

ch4444 believes in promoting a responsible gaming culture. We want our members to enjoy gaming as a form of entertainment and for it never to become a source of financial or psychological harm.

8.1 Setting Self-Limits

Members can set deposit limits, loss limits, or session time limits to control their gaming activity. Detailed information on this is available on our Responsible Gaming page.

8.2 Self-Exclusion

If a member feels their gaming habits are becoming uncontrollable, they may apply for Self-Exclusion. Once a self-exclusion request is submitted, access to the account will be suspended for a specified period.

8.3 Support

For gaming addiction or related issues, please contact our 24/7 live chat support team. We will provide you with appropriate assistance and information.

9. Intellectual Property Rights

All content on the ch4444 platform — including website design, logos, text, graphics, software, and other elements — is the intellectual property of ch4444 and the relevant providers.

You may not carry out the following activities:

• Using ch4444's logos, trademarks, or content without prior written permission.
• Copying, distributing, or modifying the platform's software.
• Using ch4444's name or brand to mislead any third party.

10. Limitation of Liability

To the maximum extent permitted by applicable law, ch4444 will not be liable for the following:

• Losses caused by technical errors, server downtime, or loss of internet connection.
• Unauthorised access to your account as a result of third-party actions (where you have breached the security terms).
• Financial losses arising from gaming — gaming carries risk and you are aware of that risk before taking part.
• Unexpected circumstances (force majeure) such as natural disasters, government restrictions, or other uncontrollable events.

In any circumstance, our maximum possible liability is limited to the total amount deposited into your ch4444 account in the last 30 days.

11. Right to Modify Terms

ch4444 reserves the right to change, amend, or update these terms at any time. For significant changes, we will try to notify members as early as possible.

Continuing to use the platform after changes means you have accepted the revised terms. We therefore advise you to review this page regularly.

The date on which the revised terms take effect will appear at the top of this page as the "Last Updated" date.

12. Account Suspension or Closure

12.1 Closure by Us

We may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these terms.
• Fraudulent or suspicious activity.
• Failure to verify age or identity.
• Money laundering or other illegal activity.
• Applicable law or directives from a regulatory authority.

12.2 Closure by Member

You may close your account at any time. In that case, please contact our support team. If pending wagering is not completed before account closure, the bonus balance will be forfeited; however, the original deposit amount is refundable.

13. Dispute Resolution

In the event of any complaint or dispute, please contact our support team first. We review all complaints with the utmost care and strive to provide a fair resolution.

13.1 Complaints Process

• Complaints must be submitted within 30 days of the incident.
• Include a detailed description of the incident, the date and time, and information about the relevant game or transaction in the complaint.
• We will acknowledge receipt of your complaint and respond within a reasonable time.

13.2 Game Result Disputes

In the event of a dispute over a game result, the server logs will be considered the final evidence. If a technical error is proven, we will provide appropriate compensation.

14. Contact and Support

For questions or concerns about these terms or any ch4444 service, please contact us:

• Live Chat: Available directly on the website 24/7 — support in Bengali.
• Email: [email protected]

Our support team is available around the clock in Bengali to assist you.